So why didnt you send them the information on how to fix the bug if it was such an easy fix? This server has the most active GM you will find anywhere. They are constantly making upgrades to the system. An hour isnt bad considering microsoft takes MONTHS to release patches to their operating system, and that is a massive company with thousands of employees. This server is just one or two people working on the system. How about you make your own server and not complain. GG